All returns must be made within 21 days of sale. Returned products must accompany the original packaging and receipt to receive a refund. Please call 1-800-300-6712 for a return authorization. Returns will not be accepted without an authorization.

We ship to most anywhere in the U.S. and Canada. All U.S. orders will have a flat rate shipping and handling fee. All Canadian orders will be responsible for their own shipping and handling fees. Please call 1-800-300-6712 for your costs. If the product is in stock, orders are shipped within 1–2 business days of order submission (excluding weekends/holidays). If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. If your order is placed prior to 12:00 P.M. central time your order will be shipped the same day, orders received after 12:00 P.M. may be shipped the next business day.

Delivery Delays: WEATHER RELATED CONDITIONS and other conditions beyond the shipping carrier’s control may cause a delay in delivery of your order. Contact us if you have any questions regarding current delivery exceptions in your area. INCORRECT SHIPPING ADDRESSES may delay delivery of your order.

Surcharges: There will be a 3% surcharge on all orders initiated outside the continental U.S., and shipped within the U.S.